ENVISEAM App Support

ENVISEAM App Support

Welcome to ENVISEAM App Support. We’re here to help you explore, authenticate, and experience the world of art, luxury, and culture with confidence.

Frequently Asked Questions (FAQs)

1. What is the ENVISEAM app?

ENVISEAM is a platform for discovering and verifying authentic art, luxury items, and real-world assets (RWAs). It enables users to scan, authenticate, and claim ownership of verified items while accessing exclusive experiences.

2. How do I verify an item using the ENVISEAM app?

  1. Open the ENVISEAM app and tap Scan.
  2. Use your phone to scan NTAG 424 DNA NFC tags or enter a unique code to check authenticity.
  3. View provenance, ownership history, and verification details.

3. How do I claim ownership of an item?

  1. Navigate to the Ownership section in the app.
  2. Scan or enter the unique item ID.
  3. Follow the steps to claim ownership on the ENVISEAM federated ledger.

4. Can I transfer ownership of an item?

Ownership transfer functionality is coming soon. Stay tuned for updates within the app.

5. What should I do if I have trouble with the app?

Contact Support

For assistance, please reach out to our support team:

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